The most important capacity of a manager is the correct analysis of the problems he faces, to reconcile different perspectives that have on him and to determine the best possible solution to undertake convincing the other members involved.
Therefore, the most important quality is to ask the right questions and to do this you must know how to do them and know how to find the right way to respond and start them.
This is why learning must be active. In MID ATLANTIC the case method is the main method of teaching. The cases treated are all real, to which at some point someone had to face. The case may be more or less current, but the issue it deals with is always relevant and universal.